Refund Policy

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original
packaging. You'll also need the receipt or proof of purchase.

Damages and Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

To start a return, you can contact us at support@highestvibrations.com. You will then receive an instructional returns email which will provide you with a return address.

Once we receive your item, we will inspect it and notify you that we have received your refunded item. Items sent back to us without first requesting a return will not be accepted. 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@highestvibrations.com.

If your item is approved, we will initiate a refund to your credit card or original method of payment. 

You can always contact us for any return questions at support@highestvibrations.com.